Version Effective Date: June 30, 2020
We work to protect the privacy and security of all of our users, including students, to make sure your information is safe, private and available. We collect only the data needed to provide our services.
We do not advertise in any of our products, sell your personal information to anyone, or track users to target ads on other websites. All users are automatically opted out of selling their data for any reason.
What Information We Collect
Information We Collect from Teachers or Administrators
Account information – If you have an account (which your school or district may have created on your behalf), we may collect your name, email address, a password, your school and/or district, and the classes you teach (grade, subject, class name) and the names, grade, and student identifiers of the students in your classes.
Communications information – If you contact us via online submission, telephone, electronic mail or regular mail, we may keep a record of that correspondence. If you post comments or opinions to us on the Services or third-party websites where we have a profile or presence (e.g. on our Facebook page), we may keep a record of the comments.
We collect data about preferences that you set when using the Service as well as any data you input while conducting any work, in the Service solely for the purpose of providing the Services.
Information We Collect about Students
Account information – If a School or district administrator provides it, we collect the student’s name, student ID number, the student’s school and/or district, and their class enrollments (grade and teacher) parent or guardian’s name and email address, solely for the purpose of providing the Services. We do not share or use this information for any other purpose.
How We Use Your Information – Teachers or Administrators
To provide the Services to you and your school or district – We use information (if any) collected from teachers and administrators to create and manage accounts. Users can access this data based on their role, for example, parents may access data only about their account. Teachers may access data about their own account, or those of students currently or previously enrolled in their classes. Administrators may access data about teachers and students in their school or district, respectively.
We use this data to diagnose and address technical issues with the Services, and to detect and investigate illegal activities, breaches of any agreements entered into between you and us, and threats to the security of the Services.
To provide you with information about our Services – We use information collected from teachers and administrators to respond to your inquiries and address comments and issues you have about the Services. We also use this information to notify you of changes to the Services. We do not share Personal Information of any of our users with third parties for their marketing purposes, nor track users to target advertisements on our or other websites.
How We Use Your Information – Information from and about Students
We use the information we collect from and about students only to provide the Services to students, teachers, schools and districts. We use information collected from teachers and administrators to create and manage accounts. Student data may only be accessed by a parent or guardian, the student’s teachers or an administrator at the student’s school or district. We do not allow advertising on the Services, do not sell any student information, and do not track students to target ads on other websites. We do not collect information or create a student profile for any other reason than to provide our Services.
When we share teacher or administrator information
We share information you explicitly authorize us to share
If you, or a school or district administrator on your behalf, adds a co-teacher to your class, the co-teacher will have access to student data in your account. Students do not have the ability to share any data about themselves outside the Services when using the Services.
We share information with administrative users at schools and districts
Administrators with access to the school or district version of the Services can view and edit teacher and student data in their school or district, including profile data, individual and aggregated reports.
We may share information with third parties that provide a service to us or to you
We may disclose information in a change of business
We will share data when required by law, or to protect us and others
We may disclose user information to respond to a subpoena, court order or other legal duty or obligation (including without limitations requests or demands from law enforcement and government authorities and regulators). We may also disclose information to investigate, prevent, or take action regarding suspected or actual prohibited activities, including but not limited to, fraud and situations involving potential threats to the safety of any person or to prevent financial loss to any person or entity.
Child Online Privacy Protection Act Compliance (“COPPA”)
California Children’s Privacy Rights
If you are under the age of 18, or the parent of a child under the age of 18, residing in California, you are entitled to request a record of personal information we have collected about you or your child and to request removal of content or information you have entered on our Services. If you would like to request the record or removal of you or your child’s content or information, email us at email@example.com for assistance or directly contact your teacher or school to remove content or information you have entered on our Services. Please note that removal of your content or information does not ensure complete or comprehensive removal, as there may be de-identified or recoverable elements of your content or information on our servers in some form. Additionally, we will not remove content or information that we may be required to retain under applicable federal and state laws.
How we keep your data secure
We have implemented a variety of security measures to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We encrypt Personal Data while at rest, and protect your login information and the transmission of data using Secure Socket Layer (SSL) technology. You should take steps to protect against unauthorized access to your account by creating and maintaining a strong password and keeping it private. While our employees may ask for your name to provide you support, we will not ask for your password. If we learn of a data security incident that compromises or appears to compromise your Personal Information, then we will attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on the Services if a data security incident occurs. We delete or de-identify data including personal identifiable information as well as indirect identifiers, such as an email, IP address, and the other kinds of information that are ‘technical’ and ‘non-personal for all users when it is no longer necessary to provide Services to you or your school or district, or when requested by a school or district at the termination of a contract.
Links to other sites
Our Services are operated and managed on servers located within the United States. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that differ from U.S. law, then you acknowledge and agree that you are transferring your Personal Information outside of those regions to the United States and that, by providing your Personal Information on the Services, you consent to that transfer.
Accessing and deleting your personal information
You may opt not to provide, or later edit or delete any of the non-required information from your Personal Data through the profile page in your account on our Services.
You may request deletion of your Personal Data or your entire account by contacting us at firstname.lastname@example.org. We will use commercially reasonable efforts to honor your request.
Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Services for a period of time.
Disconnecting from an Integrated Services
Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Services who disable cookies will be able to browse certain areas of the Services, but some features may not be available to you.
US Phone: 936-284-2052
Mail: Primary Software Solutions, Inc. P. O. Box 1432, New Waverly, TX 77358